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© 2019 URBAN RUSTIC DIY STUDIO

All images and designs copyright Urban Rustic Design Studio

Frequently Asked Questions

  • Do I need to choose my project & project colors before I arrive? 

All of our workshops require pre-registration so we have time to prepare your materials & custom stencil before you arrive. You choose your project during registration and you customize your project with your choice of color wash, paint color & techniques used while at the studio.

  • What can I change on the projects shown in the gallery?

Besides the colour aspect already mentioned, many of our projects also have a personalization aspect. With these, you can typically add your own last or first name or other specific information relevant to that project. Unfortunately other wording, images, font sizes or styles cannot be changed. Projects with a personalization aspect will be stated as so in the product description.

  • How long does a workshop last

Most workshops take up to 3 hrs to complete.

  • Can I sit with my friends?

If you would like to sit by someone else registering for the same class please list in comment section during registration. We will do our best to sit you at the same table but occasionally this is not possible due to size of projects etc.

 

  • Can I work on my project with someone else?

Unfortunately it is one person per project due to a limited number of seats & fire safety codes. We are unable to admit anyone who is not registered for a project with the exception of individuals who require a care worker or assistant.

 

  • Is there an age requirement to participate in a workshop?

You must be 16 years old to participate in a workshop unless it is a private workshop, family workshop or a workshop specifically for children /teens.

 

  • What do I wear?

We recommend you wear clothing you do not mind getting dirty as color wash & paint is being used throughout the workshop. We do provide aprons to help.

 

  • Can we bring our own food &  drinks?

Certainly,  we want you to feel at home while you work on your project.

 

  • Do you offer refunds?

Due to the custom nature of our workshops we do not offer refunds. If you cancel 72 hrs prior to your scheduled class we will be happy to give you a full credit for a future workshop. If you are unable to reschedule you may pick up your project anytime after your scheduled class to complete at home. 

 

  • Are there any risks involved with a workshop?

Precautions need to be taken as we will be working with drills, hammers, screws, nails, sandpaper & paints.